With technology advancing at such a rapid pace your IT strategy is arguably the most difficult when it comes to setting longer-term goals. We know we need to stay competitive and retain and attract customers and we know that technology is a key enabler in assisting that process. The difficulty is that technology is advancing at such a rapid pace what may seem like the right move now may not manifest itself to be the case in years to come. The question this raises is how can we construct a meaningful strategy without this insight. This is why we take a fluid approach to help you build your strategy.

We look at your corporate strategy and look at how the innovative use of technology can help you address it. Our teams of experienced consultants have a deep level of knowledge that you can leverage to understand what may work for your business and what options you have to remain competitive in the future. Your technology strategy grants you the opportunity to release some innovative benefits into the business, although we focus on this we work with you to ensure there is stable foundations on which to build, necessary support that is readily available and an upgrade/maintenance model in place to keep your investment up-to-date and relevant.

When considering any technology-based initiative whether an upgrade, an introduction or retirement a key element is the architecture that will be impacted. To ensure the success of the initiative you should ensure the relevant architectural changes are in place to allow the change to deliver the maximum benefit.

This may take the form of ensuring your network provision is sufficiently bolstered to accommodate the change, the necessary Quality of Service metrics have been considered and implemented or the solution availability will accommodate your complete user base. Equally importantly you need to ensure retirements provisions are in place when solutions are replaced or retired, this will save costly expenses and allow you to further optimise your network.

Our teams of experienced consultants have a breadth of expertise that can help you optimise existing architecture, design a new provision or help with a complete migration. In recent years we have focused on cloud migration initiatives including, but not limited to, CRM/ERP, Telecommunications and Office 365/Azure, including Windows 10.

Whilst optimising processes and ensuring the implementation of new solutions are efficient is key there is a big onus on ensuring the security of the network, your data and ultimately individuals. Security is a key element in ensuring the safety of your business. With the increased use of mobile devices and remote working, this can prove difficult to understand and to implement in a way that does not restrict the abilities of your people or stifle the efficiency of your systems.

We work with you to understand what your objectives are, we look at your strategies to understand your longer-term vision and we look to understand your business process. Then identifying key security elements we work alongside you to implement these.

The term ‘big data’ has morphed over the last few years to cover multiple applications and initiatives. We look at ‘Big Data’ as the ability to make decisions and identify patterns with and assistance of data from multiple sources. What ‘Big’ means is completely circumstantial to your individual business and even question. Understanding your business, its operations and opportunities are reliant on being able to access, understand and analyse large amounts of data.

Quite often data is sourced from multiple solutions with limited connecting elements, it can be difficult to combine and analyse multiple sources and it often gives conflicting and inaccurate representations. We work together to understand the basic question first then devise ways in which we can use data to aid this decision-making process.

Having a solid implementation plan is core to the success of any change initiative. This needs to look at all aspects and not just the technology, again we look at this from a holistic viewpoint and consider the people, process and technology elements to work with you to devise a plan that will best suit your business and individual needs.

A Comprehensive implementation will allow you to ensure users are fully trained, processes have been adapted and system architecture, design, and functionality are sufficiently tested and ready for go-live. Technology change now yields a high dependency on connected systems, a key performance strategy is to ensure the integration is optimal between systems.

Additionally, you need to consider how this may look when considering how your architecture may appear. We work together to understand what your integrations need to look like and how these can be best realised with minimal disruption.

Having a complete view of your organisational operations is key to engaging with customers effectively and remaining competitive.

There are a number of big players in both the CRM and ERP markets so it can be difficult to decide which option is right for your business. We believe that every business is different and each solution should cater to these individual needs. Our experienced consultants have particular experience in this space and can work alongside you to identify the most appropriate solution for your business and design an approach that best suits your business aspirations, needs, and objectives.

We work in close proximity to your corporate and business unit strategies to understand your drivers and help you deliver on these. We have no commitment to any technology providers and are proud of our independence, this allows us to guide our partners in a way that suits their needs. Technology and process optimisation is critical to retaining your competitive edge but without an appropriately skilled workforce, you will not be able to yield the maximum output from these optimised elements. It is when you align these three core elements that you see the maximum benefit realised.