Choosing between cloud and on-premise in government isn’t about following trends or policy slogans. It’s about understanding your service, your data, and your ability to operate securely and sustainably over time. This article shares a practitioner’s view on the real trade-offs behind security, cost, and operational efficiency in public sector digital delivery.

Legacy system replacement is rarely a single technical decision. This case study explores how a service-led, evidence-based approach helped a public sector organisation assess risk, understand user impact, and design a pragmatic, phased roadmap for modernisation — while protecting live services and building internal capability.

Migrating a legacy public sector system to a secure, modern cloud solution with minimal disruption, improved performance, and long-term organisational capability.

A grounded look at where AI and automation add real value in government services — and where human expertise remains essential for trust, fairness, and delivery.

How our consultancy helped a government department integrate AI responsibly — ensuring fairness, transparency, and accountability across digital services.

Exploring how AI can enhance public services — practical guidance, real-world challenges, and ethical best practices for responsible adoption.

Across the public sector, there is growing pressure to “do something with AI”. Yet, many organisations face uncertainty about what that means in practice. The client’s leadership team had received multiple proposals suggesting AI could automate decision-making, streamline casework, and reduce manual processing. However, they lacked a clear framework for assessing these claims or understanding whether their data, infrastructure, and workforce were ready to support such technol

Small consultancies bring agility, deep expertise, and better value to government digital transformation. Here’s why they matter now more than ever.

Case study: How our consultancy used AI automation to cut costs, reduce wait times, and improve citizen experience in a government service.

Practical insights on how public sector leaders can secure the right digital partners, drawn from real delivery experience.

Helping a government team overcome complex procurement barriers to secure value for money and deliver better public digital services.

Practical insights from a public sector digital practitioner on how to deliver better services by doing less, smarter — without lowering quality.

How our consultancy helped a government department streamline digital procurement — reducing delays and improving delivery, without compromising compliance.

In today’s public sector, the challenge isn’t just digital transformation. It’s doing it well under intense financial scrutiny. Budget constraints are now the rule, not the exception. And yet, the pressure to modernise services — to be more efficient, accessible, and secure — keeps growing.

How our consultancy helped a central government agency transform a struggling service — achieving real impact under tight budget constraints.

User research is the cornerstone of User-Centred Design, involving the systematic gathering and analysis of information

This article delves into the realm of public-facing services and delves into the various ways AI could revolutionise how citizens interact

User-Centred Design has undoubtedly revolutionised project delivery and digital transformation by placing users at the heart of the design

Artificial Intelligence presents immense opportunities for organisations to improve their decision-making processes.

The principles and strategies discussed herein are applicable to organisations across industries, irrespective of their size or nature.