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Accessibility Statement

Commercial terms offered to customers

This accessibility statement applies to the www.crownconsultinggroup.co.uk website. It does not cover other subdomains such as service subdomains  or the blog subdomain (www.crownconsultinggroup.co.uk/blog), this has its own own accessibility statements.

 

This website is run by the The Crown Consulting Group.

How you should be able to use this site

We want as many people as possible to be able to use this website. You should be able to:

  • change colours, contrast levels and fonts using browser or device settings

  • zoom in up to 400% without the text spilling off the screen

  • navigate most of the website using a keyboard or speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We also make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Site accessibility

Parts of this website are not fully accessible.

For example:

  • some pages and document attachments are not written in plain English

  • some tables do not have row or column headers

  • some documents have poor colour contrast

  • some heading elements are not consistent

  • some images do not have image descriptions

  • some images used to convey information have poor colour contrast 

  • some information in tables cannot be reached with a keyboard

  • many documents are in PDF format and are not accessible

Reporting an issue

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us.

Compliance

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non compliant elements

The content listed below is non-accessible for the following reasons.

  • Images on some pages do not always have suitable image descriptions. Users of assistive technologies may not have access to information conveyed in images. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content).

  • Some tables do not have table row or column headers. This means assistive technologies will not read the tables correctly. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships).

  • Some tables are structured incorrectly, so screen readers cannot understand the relationships between information in the table. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships).

  • Some headings do not display correctly. They may look like normal text or a different type of heading. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships).

  • Some images use colour as the only way to convey meaning. This fails WCAG 2.2 success criterion 1.4.1 (Use of Color).

  • Some images include text with poor colour contrast to its background. This fails WCAG 2.2 success criterion 1.4.3 (Contrast (Minimum)).

  • Some pages use images of text instead of text. This fails WCAG 2.2 success criterion 1.4.5 (Images of Text).

  • Some images include elements with poor colour contrast to the background. This fails WCAG 2.2 success criterion 1.4.11 (Non-text Contrast).

  • If a table is too wide to fit on the screen, the hidden information cannot be reached with a keyboard. This fails WCAG 2.2 success criterion 2.1.1 (Keyboard).

  • On some pages, skip to main content links don’t skip straight to the main content. This fails WCAG 2.2 success criterion 2.4.1 (Bypass Blocks).

  • Some pages have duplicate titles. This may make it difficult for users to orient themselves and find the right content. This fails WCAG 2.2 success criterion 2.4.2 (Page Titled).

  • Some headings don’t accurately describe the content underneath. This fails WCAG 2.2 success criterion 2.4.6 (Headings and Labels).

  • The text on some buttons doesn’t accurately describe what the button does. This fails WCAG 2.2 success criterion 2.4.6 (Headings and Labels).

  • On some pages the back to top link at the bottom of the page can hide focussed elements. This fails WCAG 2.2 success criterion 2.4.11 (Focus Not Obscured (Minimum)).

  • Some images of text that are used as links have image descriptions that don’t include all of the text. This fails WCAG 2.2 success criterion 2.5.3 (Label in Name).

  • The change in the default written language is not correctly identified on some pages. This means screen readers will not read content correctly. This fails WCAG 2.2 success criterion 3.1.2 (Language of Parts).

  • Some pages have inconsistently-placed language navigation. This fails WCAG 2.2 success criterion 3.2.3 (Consistent Navigation).

  • Translation Navigation is inconsistently named. This fails WCAG 2.2 success criterion 3.2.4 (Consistent Identification).

  • Some links that reveal more content can cause some screen reader users to lose their position on the page. This fails WCAG 2.2 success criterion 4.1.2 (Name, Role, Value).

  • Some pages include videos without captions. This fails WCAG 2.2 success criterion 1.2.2 (Captions)

  • Some pages contain instructions that depend on visually identifying checkboxes to answer questions. This fails WCAG 2.2 success criterion 1.3.3 (Sensory Characteristics)

  • Some pages contain videos without a transcript. This fails WCAG 2.2 success criterion 1.2.3 (Audio Description or Media Alternative)

What we are doing to improve

We are working hard to fix content which fails to meet the Web Content Accessibility Guidelines version 2.2 AA standard.

Preferences of law and dispute resolution

This statement was prepared on 8th November 2024. It was last reviewed on 17 November 2025.

 

This website was last tested in November 2025 against the WCAG 2.2 AA standard.

Last updated 17th November 2025.

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