Transformation
Businesses are operating in an ever complex competitive marketplace. To remain competitive they are needing to look for new and innovative ways to operate and deliver their services. Major organisational change is at the heart of what we have done at the Crown Consulting Group for a number of years. Our capabilities reflect the aspects an organisation would need to think about when considering organisational change.
Change can be daunting and give rise to a number of questions and concerns. What we have found over the years is that the initiatives that consider the three key elements (people, process and technology) often deliver the maximum benefit.
At the Crown Consulting Group, we have taken that vision and created a comprehensive set of capabilities that are designed to help organisations through the transformation journey.
The Crown Consulting Group can help you to take a holistic view of your operational activities, couple this with your strategy and aspirations, and focus on key elements that will help you achieve your goals and deliver you maximum benefit.
What are the objectives?
When considering a change initiative there may be a number of questions you are asking yourself:
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What are my goals and aspirations for the future, what do I want my business to look like?
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What is the competition doing and what do I need to consider to remain competitive?
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What new products and services are being released and how are these being delivered to customers?
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How can I shape my strategy to deliver my goals and aspirations;
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In what timeframe do I want to achieve these goals and is this realistic?
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What are the risks associated with the change and how can these be mitigated?
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What is the potential cost of delivering the change and what might the return look like, how can I track the benefits of the change?
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What role can technology play in delivering my strategy?
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How are we able to deliver the change initiative and retain a day-to-day function simultaneously?
We combine our sector experience, comprehensive capabilities and collaborative approach to work with you though the change journey. We focus on delivering services and solutions that meet the individual needs and circumstances of your business and will deliver maximum benefit. We work with you to ensure process and delivery mechanisms are robust, tested and proven. Throughout the journey we work on embedding this robust comprehensive process into your organisation so you are able to continue on the journey and develop your business.
Expertise
Strategy
What are your goals and aspirations for the future and what steps are you going to take to realise these? This is often the first major starting point for any change initiative, there are a number of elements that needs to be considered and these will depend fully on your overall aspirations for the business.
We work with you to understand these aspirations, your business, your appetite for change and your competition. We then help you design a strategy that will compliment these aspects and help you deliver your goals.
Operations
Understanding your business and how it works is key when considering any change initiative. We believe that all organisations are different and need to be considered as such. When elements of your transformation have been delivered there are key aspects that need to be considered to ensure those elements remain efficient and optimised for service.
We considered aspects like business continuity, upgrade cycles and health checking. All of which are designed to ensure your investment is protected and you are using these solutions and services to their optimal abilities for your individual organisation.
Performance Improvement
Transformation is places to improve the performance of an organisation, this may be through the introduction of new and innovative technology, the redesign of existing solutions to compliment new delivery techniques or bringing a completely new product or service to market.
Whatever the driver in this space we believe that to optimise your performance you need to consider the people, process and technology aspects, this will allow you to design the optimal solution and delivery mechanism.
Change Management
Delivering change can be difficult and complex in today’s world, we have full lifecycle expertise gained from years of combined experience across multiple sectors.
We focus on a delivery mechanism that will compliment your business, your ways of working and your existing techniques and methodologies. Additionally, we are able to help you understand and harness the power of different ways of delivery, again this in itself often forms part of the transformation journey for many organisations.
Information Technology
There is no escaping that technology plays a critical part in business today. Understanding this and how it may translate into your business can be difficult. There are multiple solutions and systems available and it can be difficult to understand how these differ and decide what the right choices for your business.
We have no allegiance towards any technology brands. This means we are completely independent meaning we can advise on solutions that best compliment your business type and your aspirations. Harnessing the power of technology is truly transformational in business today, we have years of experience in this sector and are able to offer an impartial independent view point.
Results
Delivering change can be difficult, there are a number of aspects that need to be considered and there are a large number of elements that need to co-inside to ensure your investment is optimised. The Crown Consulting Group have a large number of combined years’ experience working with organisations to deliver transformational projects and programmes across multiple sectors and disciplines.
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Combined years’ experience across multiple organisations and sectors;
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A unique view that every business is different and should be seen and treated as such;
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We take measures to understand the unique elements of your business which help design a series of solutions that will compliment you;
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We work collaboratively with you throughout the process which aids knowledge transfer to support you in your further endeavors;
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A holistic view that will help understand your business, your operations, and your performance;
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Where desired we can help you to introduce new ways of project delivery which will support you in the future;
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Comprehensive experience with technology and delivering solutions to businesses;
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Designed ways and techniques that will help you to track, monitor and understand your investment in the future;
We work hard to ensure that the end product is something sustainable that will deliver continuous value to your business for a number of years
"Every step of the process was fully communicated and understood"
CIO - Leading Social Housing Provider
Related Services
Operations
Core capabilities need to be deployed and maintained in a way that will maximise their effectiveness and efficiency.
In addition to your systems and solutions The Crown Consulting Group take a holistic standpoint on this ensuring your people and processes are maintained and operationally efficient.