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Insights


AI and automation in Government: Where it works and where it doesn’t
A grounded look at where AI and automation add real value in government services — and where human expertise remains essential for trust, fairness, and delivery.
The Crown Consulting Group
Nov 276 min read


Integrating AI into Public Services: Opportunities and best practices
Exploring how AI can enhance public services — practical guidance, real-world challenges, and ethical best practices for responsible adoption.
The Crown Consulting Group
Oct 238 min read


The role of small consultancies in Government Digital Transformation
Small consultancies bring agility, deep expertise, and better value to government digital transformation. Here’s why they matter now more than ever.
The Crown Consulting Group
Sep 256 min read


Procurement done right: How to secure the best digital partners
Practical insights on how public sector leaders can secure the right digital partners, drawn from real delivery experience.
The Crown Consulting Group
Aug 286 min read


How to optimise resources, reduce waste, and improve delivery Without compromising service quality
Practical insights from a public sector digital practitioner on how to deliver better services by doing less, smarter — without lowering quality.
The Crown Consulting Group
Jul 255 min read


Maximising value: Implementing cost-effective digital solutions in Government
In today’s public sector, the challenge isn’t just digital transformation. It’s doing it well under intense financial scrutiny. Budget constraints are now the rule, not the exception. And yet, the pressure to modernise services — to be more efficient, accessible, and secure — keeps growing.
The Crown Consulting Group
Jun 264 min read
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