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Cybersecurity and the law

  • Writer: The Crown Consulting Group
    The Crown Consulting Group
  • May 2, 2023
  • 6 min read

As technology continues to advance, the importance of cybersecurity has become increasingly crucial for businesses. With cyberattacks on the rise, protecting sensitive data and ensuring the security of networks and information systems has become a top priority for organisations. To help safeguard against cyber threats, governments around the world have introduced cybersecurity regulations to ensure that businesses take the necessary steps to protect their networks, systems, and data.


In the UK, there are several cybersecurity regulations that businesses must comply with, each with their own set of requirements and consequences for non-compliance. Failure to comply with these regulations can result in significant financial penalties, damage to reputation, and loss of customer trust.


In this article, we will explore the top five cybersecurity regulations in the UK, including the Network and Information Systems (NIS) Regulations 2018, General Data Protection Regulation (GDPR), Payment Card Industry Data Security Standard (PCI DSS), Privacy and Electronic Communications Regulations (PECR), and the Investigatory Powers Act 2016. We will discuss the impact of each regulation on businesses, provide examples of non-compliance, and offer recommendations for businesses to ensure compliance and protect against cyber threats. By understanding and complying with these regulations, businesses can mitigate the risk of cyberattacks, protect sensitive data, and maintain the trust of their customers.

glases on a regulation

Network and Information Systems (NIS) Regulations 2018:

The NIS Regulations apply to operators of essential services (OES) and digital service providers (DSPs) in the UK. OES include energy companies, water supply companies, and transport operators, while DSPs include cloud computing services and online marketplaces. The regulations require OES and DSPs to take appropriate and proportionate security measures to manage the risks posed to the security of network and information systems. This includes implementing appropriate technical and organisational measures to ensure the security of their systems and reporting significant security incidents to the relevant authorities. Failure to comply with the NIS Regulations can result in fines of up to £17 million or 4% of global turnover, whichever is higher.


One example of the impact of the NIS Regulations in the UK is the cyber attack on the NHS in 2017. The attack affected hospitals and other healthcare organisations across the country, causing widespread disruption to patient care. The NIS Regulations were introduced in response to incidents like this, and are designed to help prevent similar attacks from happening in the future.


Another example is the recent SolarWinds attack, which targeted organisations worldwide, including those in the UK. The attack highlighted the need for robust cybersecurity measures, particularly for critical infrastructure and key sectors such as finance and healthcare.


General Data Protection Regulation (GDPR):

GDPR is a regulation that came into effect in May 2018 and applies to all businesses that process the personal data of individuals in the EU, regardless of where the business is located. The regulation requires businesses to implement appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, and destruction. Examples of personal data include names, email addresses, and financial information. Failure to comply with GDPR can result in fines of up to €20 million or 4% of global turnover, whichever is higher.


The GDPR has had a significant impact on businesses in the UK since it came into effect in 2018. One example of this is the ICO's (Information Commissioner's Office) recent fine of £20 million for British Airways following a data breach that affected over 400,000 customers. This fine demonstrates the serious consequences of failing to comply with the GDPR, even for large organisations with significant resources.


Another example is the recent WhatsApp case, where the ICO issued a £39 million fine to the messaging app for not providing adequate transparency around how it processes user data. This case highlights the importance of transparency and accountability when it comes to data processing, particularly for businesses that handle large amounts of personal data.


Payment Card Industry Data Security Standard (PCI DSS):

PCI DSS is a set of security standards developed by major credit card companies to protect against payment card fraud. The standards apply to all businesses that accept payment cards and require them to implement a set of security controls to protect payment card data. Examples of security controls include encryption of payment card data, network segmentation, and access controls. Failure to comply with PCI DSS can result in fines, increased transaction fees, and potentially the loss of the ability to accept payment cards.


One recent example of the impact of PCI DSS in the UK is the Ticketmaster data breach in 2018. The breach affected up to 40,000 customers in the UK and resulted in fines from both the ICO and the Financial Conduct Authority. This case highlights the importance of compliance with PCI DSS for businesses that handle payment card data.


Another example is the recent Dixons Carphone data breach, which affected almost 10 million customers in the UK. The breach was caused by inadequate security measures and resulted in a fine of £500,000 from the ICO. This case demonstrates the serious consequences of failing to implement appropriate security controls to protect customer data.


Privacy and Electronic Communications Regulations (PECR):

PECR is a set of regulations that govern the use of electronic communications by businesses in the UK. The regulations require businesses to obtain consent from individuals before sending them marketing messages by email, text, or other electronic means. The regulations also require businesses to provide individuals with the option to opt-out of receiving marketing messages. Failure to comply with PECR can result in fines of up to £500,000 or 4% of global turnover, whichever is higher.


One example of the impact of PECR in the UK is the recent EE and Virgin Media case, where the companies were fined a total of £13.3 million for sending millions of unsolicited marketing messages to customers. This case demonstrates the importance of obtaining consent before sending electronic marketing messages, as well as providing individuals with the option to opt-out.


Another example is the recent Google case, where the company was fined £44 million by the French data protection authority for not obtaining adequate consent from users for personalised advertising. This case highlights the need for businesses to ensure that their data processing practices are transparent and in compliance with relevant regulations such as PECR.


The Investigatory Powers Act 2016:

This regulation gives law enforcement agencies in the UK the power to intercept and monitor electronic communications. It also requires telecommunications companies to retain data for a period of 12 months, which can be accessed by law enforcement agencies for investigative purposes. Failure to comply with the Investigatory Powers Act can result in fines and criminal prosecution.


One example of the impact of the Investigatory Powers Act is the case of Privacy International v Secretary of State for Foreign and Commonwealth Affairs, which challenged the legality of the Act on the grounds of infringement of privacy and human rights. The case resulted in the UK government being required to amend certain provisions of the Act to comply with EU law and protect individual rights.


Another example is the impact of the Act on internet service providers (ISPs) and telecommunications companies, which are required to retain communications data for a period of 12 months for law enforcement purposes. This has significant cost implications for these businesses, as they must invest in data storage and retention systems to comply with the Act.

desk with a laptop on it

In conclusion, cybersecurity regulations play a critical role in protecting businesses and their customers from cyber threats. The UK government has implemented several regulations to ensure that businesses take the necessary steps to protect their systems and data from unauthorized access, disclosure, and destruction.


The five main cybersecurity regulations in the UK that businesses should be aware of are the General Data Protection Regulation (GDPR), the Payment Card Industry Data Security Standard (PCI DSS), the Network and Information Systems (NIS) Regulations 2018, the Privacy and Electronic Communications Regulations (PECR), and the Investigatory Powers Act 2016.


The GDPR is the most widely known regulation and applies to all businesses that process personal data of individuals in the EU. PCI DSS applies to all businesses that accept payment cards, while the NIS Regulations apply to operators of essential services and digital service providers. PECR governs the use of electronic communications by businesses in the UK, and the Investigatory Powers Act grants law enforcement agencies certain powers to investigate and prevent cybercrime.


Compliance with these regulations requires businesses to invest in cybersecurity measures such as encryption, access controls, network segmentation, and regular vulnerability scanning. Failure to comply with these regulations can result in significant fines and the loss of the ability to conduct business.


As demonstrated by recent examples of non-compliance, such as the EE and Virgin Media case and the Google case, businesses that do not take cybersecurity seriously risk not only financial penalties but also repetitional damage and loss of customer trust.


In today's increasingly digital world, cybersecurity is a business-critical issue, and businesses must take steps to ensure that they comply with relevant cybersecurity regulations. By investing in robust cybersecurity measures and staying up-to-date with the latest cybersecurity developments, businesses can protect themselves and their customers from the ever-evolving cyber threats.

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